Reduce your IT operating costs and improve efficiency with our managed service solution

If you’re a small or medium-sized business, managing your own IT system is costly and time-consuming. To stay competitive, you need to buy new hardware and software. To keep your system running, you have to employ someone in-house or pay for expensive outside technical support.

There is a cost-effective solution, however. It cuts your IT bills and allows you to focus on the main aspects of your business.

Docemo Business Systems provides this solution. We have improved the efficiency of IT systems for many companies in a range of industries.

We are a Microsoft Gold Certified Partner and a Microsoft Small Business Specialist. We use an innovative approach to network management and support services that employs the latest Microsoft Business Technology.

Contact Docemo Business Systems and you receive:
-          A friendly, fast response
-          Practical advice about your IT system
-          Plain speaking, not jargon

Invite us to meet you. We will use Cost Savings Analysis and ROI tools to prove how much money we can save you.

This introduction to our business is free. There’s no obligation. And if you decide to proceed, we offer you a three-tier subscription service.

With Docemo Bronze, you receive unlimited onsite, phone and remote desktop technical support. This service runs Monday to Friday, 9 a.m. to 5.30 p.m.

This support is fast and comes from certified technicians. It includes:

Ø  All Microsoft Network Operating Systems
Ø  All Microsoft Office Applications
Ø  All Desktop Operating Systems
Ø  All versions of Outlook, Exchange Server and SQL Server
Ø  All server and desktop hardware
Ø  All printers, network copiers, scanners, smartphones and PDAs

Docemo Bronze also gives you:

Ø  Lab/bench time
Ø  A published SLA and escalation process
Ø  Disaster recovery for servers

Docemo Silver has everything above plus our ‘predictive and proactive approach’.

This means we monitor your servers, routers, switches and applications for problems. We then save you time and money by dealing with potentially damaging IT issues before they disrupt your business.

We offer this service 24 hours a day, 7 days a week, every day of the year.

Docemo Gold is unbeatable. You get all the benefits of our Bronze and Silver services together with the following:

Ø  Business/technology assessments that keep your system up to date and your data secure
Ø  Solutions to any IT design problems that arise as your business develops
Ø  Complete IT project management and implementation
Ø  Data erasure – you can rest assured that we securely destroy all old computer data
Ø  Hardware disposal and efficient recycling
Ø  Emergency support any time of the day or night
Ø  Full disaster recovery
Ø  Remote backup and data storage
Ø  An expert consultation service whenever you need it

And on top of this, we manage all your technology relationships. If you have vendors, we act as the single point of contact.

This vendor management service is invaluable. You run your own business and not your vendors’. The result is more efficient working and greater productivity.

Among the issues we handle are infrastructure, teleconferencing, broadband, databases, phones and hosting.

We offer this level of service because we understand what your business needs. We help you cut back on wasted time and money.

Docemo Gold is the ultimate professional IT service.